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Frequently Asked Questions

The masks are made by our partners in China. We work with only three factories for product, and are not accepting new suppliers.

Our teams have visited these factories multiple times annually for years.

We have produced millions of products with these factories, and are confident of the quality of our product.

We ship from our warehouse in Huntington Beach, California.

Almost all orders ship between 1-2 business days from purchase.

We keep significant stock in our own warehouse.

Depending on the carrier and shipping service it takes on average between 2-5 business days to arrive.

You can always select next day delivery at checkout.

If you would like to know the status or have any issues with your order once shipped, please contact the carrier used first.

We do not offer refunds or returns for items already purchased based on the nature of our products and the goal to keep them as sterile as possible.

Any order containing hand sanitizer will be shipped via Ground services. If you would need other items more quickly, please seperate your purchases or contact us at and CC

The term 'N95' references a US test standard for a mask that blocks about 95 percent of particles that are 0.3 microns in size or larger.

Europe uses a differently named standard, as do many countries around the world, for similar tests.

The KN95 standard, like the US standard, requires that the mask filter 95 percent of particles that are 0.3 microns in size or larger. The CDC has stated KN95's are acceptable substitutes.

Our masks are produced by Manufacturers registered by European CE and US FDA agencies. 

The KN95's have been independantly tested by a US Lab against NIOSH N95 standards.

Our mask factory tests all incoming raw material to independently ensure all material meets or exceeds a 95% filtration rate. 

For more questions, please contact at


We're a small team of manufacturing and sourcing folks who have been supplying Fortune 100 companies for years.

If you've ever bought a beauty, consumer electronics, or lifestyle product, theres a high chance you've already handled our products.

Sourcing quality product is what we do.

We wanted to do our part to help ensure PPE was available to anyone in need during this situation.

If you have any issues once you receive your order such as broken masks, wrong or missing items; please email us at and CC with images of the issue. with the order number.

We are a small team and ship out many packages a day. We will try to respond and resolve your issue as quickly as possible ;)